Remote IT Support for Small Business

Your Business Deserves Worry-Free IT

Customized managed IT support so you can focus on running your business — not chasing tech problems.

No long-term contracts
Predictable monthly billing
Remote support, fast response
Cancel anytime

Up and running in 3 steps

Getting started takes less than a week. No downtime, no complicated onboarding.

1

Free IT Health Check

We assess your current setup — devices, network, software, and security — and give you a plain-English report.

2

Customize Your Plan

We build a support plan tailored to your business needs — starting with a base retainer and customized from there.

3

We Partner With You

We carry the IT weight so you don't have to — proactive monitoring, maintenance, and support from day one.

Simple, transparent plans

All plans include remote support, proactive monitoring, and a dedicated IT contact — you.

Basic
$349/mo

Base retainer for solo operators and very small teams (1–5 users). Includes up to 3 hours of support (billed in 30-min minimums).

  • Remote helpdesk support
  • Patch & update management
  • Antivirus / endpoint monitoring
  • Email support (business hours)
  • Monthly health report
Get Started
Standard
$899/mo

Base retainer for small businesses (5–20 employees). Includes up to 7 hours of support (billed in 30-min minimums).

  • Everything in Basic
  • Cloud backup management
  • Microsoft 365 / Google Workspace admin
  • Priority email & phone support
  • Monthly check-in call
Get Started
Premium
Custom Pricing

For businesses with 20+ users. Contact us for tailored pricing based on your team size and support needs.

  • Everything in Standard
  • Security monitoring & alerting
  • Same-day response guarantee
  • Vendor management
  • Quarterly IT strategy review
  • New employee onboarding support
Contact Us

Note: All plans require client-provided software licenses (Google Workspace or Microsoft 365, antivirus, backup, etc.). RMM/monitoring tools included.

IT support that actually works for small business

We're not a big box shop. You get a real expert who knows your setup.

Fast Response

Most issues resolved same day. No waiting for a technician to drive out.

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Proactive Security

We monitor your systems 24/7 and patch vulnerabilities before they become problems.

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Predictable Cost

Transparent monthly retainer with clear support hours. No surprise invoices, no nickel-and-diming.

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Dedicated Support

You deal with one person who knows your business — not a random help desk queue.

IT expertise built for businesses like yours

Hyeland IT Solutions was founded to give small businesses access to the same quality IT support that large enterprises take for granted — without the enterprise price tag.

With years of hands-on experience in networking, cloud infrastructure, security, and systems administration, we've seen the problems small businesses face and built a service that actually solves them.

We work entirely remotely, which means faster response times, lower overhead, and savings we pass directly to you.

Book a Free Consult
24/7
System Monitoring
<4hr
Avg. Response Time
100%
Remote Support
$0
Setup Fee

Let's talk about your IT needs

Schedule a free 30-minute consultation. No commitment, no sales pitch — just an honest look at your IT setup.

Get in touch

📧
info@hyeland.com Email anytime — we respond within a few hours
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+1 (213) 315-3410 Mon–Fri, 8am–6pm PT
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@HyelandIT Follow us for IT tips and updates